Vitamin Software Story
At Vitamin Software, it’s our mission to improve patient outcomes with administrative healthcare software. Our vision is to become the most reliable healthcare software developer in the world, and we achieve that through four values — humility, accountability, being solutions-oriented, and having a sense of urgency.
We’re a technology solutions partner for B2B SaaS companies and healthcare providers. We develop technological solutions for administrative tasks, as we believe reducing manual desk work is the best way to enhance efficiency, compliance, and patient outcomes.
With over 90 successfully delivered projects, 170+ combined years of healthcare expertise, and an emphasis on timeliness and predictable outcomes, we’re on a path to becoming the world’s most reliable healthcare software development company. Read more to learn how we got here and where we plan to go.
Our Story
Andrei Ismail founded Vitamin Software in Romania in 2016, and he remains at the helm as our CEO. Thanks to his prior engineering experience, he knew that businesses often threw tens of thousands of dollars on longer-than-necessary, subpar-quality products, and he wanted to do better. The idea of delivering capital-efficient software was born that year, marking the start of our journey. We started with a broad approach and zeroed in on healthcare at the start of this decade.
We found our reliability pairs well with regulated industries, and each following year, we honed those skills. We gained a SOC 2 certificate in 2022 and an Epic partnership in 2023 to further our mission. In 2024, we’re on the path of becoming the go-to R&D hub for healthcare software.
Mission, Vision, Values
Most US healthcare spending per capita in the past four decades has gone to administration. Although this field keeps operations running, too little money goes into medicine. That’s why it’s our mission to use technology to improve patient outcomes.
We feel that administrative healthcare software is the answer. It streamlines and speeds up operations, taking over repetitive tasks and letting humans do human work. These solutions make a hospital, pharmacy, and every other link in the healthcare chain run like a well-oiled machine, resulting in better patient outcomes.
Our vision is to be the most reliable software provider in the world, and it relates to what we’ve seen in the healthcare industry. Businesses need reliability, knowing that their partners will deliver on their promises in good time. Showing up, communicating clearly, and producing quality solutions are the cornerstones of how Vitamin operates, meaning our partners don’t face questions and headaches while collaborating with us.
What about the values? They all tie back to reliability. Here are the four that define Vitamin Software:
Humility. An overinflated ego causes developers to get blindsided by avoidable errors and become incapable of outside-the-box thinking. We do things differently at Vitamin because we embrace new learning opportunities. For instance, although we’re engineers, we had to use design skills to help IFPRI boost traffic to its Food Security Portal — it was outside our usual scope and an exciting challenge.
Accountability. Knowing where the machine broke is at the core of producing quality software. Risk mitigation is at the core of our plans because we analyze what can go wrong, whether people or process problems. When Medicine Value Partners needed a strategy for a real-time intelligence platform, we examined every aspect of their business and devised a development-ready plan (complete with cost estimates).
Solution-oriented. Phrases like “no,” “I can’t,” “it’s impossible,” “it’s complicated,” or “it’s hard” are rare in the Vitamin dictionary. Instead, we either find a way or make a way. When Amplicare’s CEO approached us with a plan that his team deemed impossible, we bit into the task and built a successful pharmacy app.
Sense of urgency. We find the sweet spot between being detail-oriented and moving quickly to meet client needs — after all, what good would our attention be if we couldn’t deliver timely projects? When a client contacted us with a fast-approaching deadline, we narrowed the scope of their project and achieved a timely release of an innovative patient-pharmacist app.
Each of our projects is an exercise in all four values, which fuse to make us as reliable as possible. You can’t have one without the others and still do good work — the case studies above showcase moments where we excelled in each, proving the success of our philosophy.
Photo by Hannah Busing on Unsplash
What Sets Us Apart
How are we different from your typical software vendor? By being strategic partners who develop products to fulfill your business needs.
We don’t jump on every project but select them strategically with our Vitamin Sanity Check, which ensures you’ll have a viable, capital-efficient plan for a product that will address your pain points. Our services double as consultancy, as we analyze your business and suggest the best courses of action. We also remain in step with the times, using AI tools to process data and increase service efficiency.
What’s It Like to Work With Vitamin?
We won’t sing praises to ourselves here — the testimonials of our satisfied clients speak for themselves:
“The Vitamin team has done an excellent job at not only driving the integration but ensuring OnPoint can earn a strong Return on the Investment. Our engagement with Vitamin has no doubt allowed OnPoint to maintain its competitive advantage over our competition.”
— Jim Boswell, CEO, OnPoint Healthcare Partners
“[Vitamin Software] are not just talented developers, but highly effective communicators, which is critical to solving challenging problems at startup speed.”
— Flaviu Simihaian, CEO, Troy Medicare
“I am impressed by the quality of services that we received from Vitamin Software. Vitamin Software was right on schedule, charged reasonable prices, was professional and courteous in dealings, and had great project management and communications. The revamped Food Security Portal website was successfully launched on time. This plays an important role in achieving the project goals. We recommend Vitamin Software and its development team. We look forward to working with them on future projects.”
— Soonho Kim, Senior Data Manager, IFPRI
Achievements and Recognitions
Several certificates prove our dedication to the highest-quality, most secure technologies to deliver to our clients. Here are the notable ones:
AWS (Amazon Web Services): Vitamin Software is an AWS Network Select Consulting Partner. We leverage these cloud services for software flexibility, cost-effectiveness, and seamless integration.
SOC2 (Service Organization Control 2): We’re SOC2 certified, which shows our commitment to information security and compliance. When healthcare providers cooperate with us, they can be assured their sensitive data stays confidential.
FHIR (Fast Healthcare Interoperability Resources): Experience with FHIR standards makes our solutions easy to integrate with other workflows. Seamless data exchange among different systems is guaranteed.
Epic certification: Epic Systems Corporation is a leading provider of EHR software for healthcare organizations. This certificate lets us work with healthcare providers who use Epic software and shows how committed we are to security.
Vitamin in the Future
What’s in Vitamin’s books in 2024 and beyond? We’re committed to adapting and ever-evolving, with our next goal being to enter into direct contracts with top-tier healthcare establishments, like hospitals, insurers, and SaaS products that support vendors and providers. The past few years confirm that we have an excellent market value fit, so we now aim to spread the word about our work and become known as a reliable R&D hub for healthcare software development.
Would you like to stay in touch with Vitamin Software? Here’s what you can do:
…and, of course, contact us if you have any additional questions.